Have questions? Get in touch at 1 (844) 881.9790 email

contact us

Regular Hours:
Monday: 9:00am – 5:00pm
Tuesday-Thursday: 9:00am – 8:00pm
Friday-Saturday: 9:00am – 5:00pm
Closed on Sundays and Statutory Holidays.


Holiday Hours:

BC Home Energy Coach will have reduced availability from December 16th – January 1st. See below for detailed hours.

December 16-17: Closed
December 18-22: 9:00am – 5:00pm
December 23-26: Closed
December 27-29: 9:00am – 5:00pm
December 30-31: Closed
January 1: Closed

Regular hours will resume January 2nd, 2018.

Toll free: 1-844-881-9790
Greater Victoria: 250-412-0489


Your information is being collected, used, and disclosed in order to provide you with energy efficiency information under the authority of the Special Accounts Appropriation and Control Act and in accordance with the BC Freedom of Information and Protection of Privacy Act (FOIPPA) and the BC Personal Information Protection Act (PIPA) and the BC Home Energy Coach Program Terms and Conditions. If you have questions please ask for the Privacy Officer for BC Home Energy Coach through any of the channels listed on this page.